We take women’s high-end Handbags, Fine Jewelry, Shoes, Accessories and Clothing.
We specialize in luxury fashion designers. Check out the Designers We Love.
When my item sells, when do I get paid?
Whenever you want!
✸ Want money now? Call and we’ll have a check ready for you the same day.
✸ Otherwise, checks are automatically mailed at the end of each month.
How many items can I bring in?
As many as you like! There is no limit to how much we can sell for you.
When can I bring my items in?
Monday-Saturday 10am – 4:45pm
No appointment needed!
Is it better for me to sell on social media myself?
Working with Duet is the Luxury Selling Experience–
✸ We receive your items, and when they sell- you get paid.
✸ We handle everything making it easier for you!
No photographing, no fixing, no having to prove authenticity, no slaving over keeping track of people saying ‘interested!’ and not showing, no packaging items, no running to the post office…. etc….
Is it better for me to sell through one of the ‘big’ luxury fashion websites?
Working with Duet is working with people–
✸ Phone Calls:
At Duet- We answer the phone and you talk to a person right away.
✸ Turnaround Time:
At Duet- Your items are authenticated, priced, photographed and on the floor within 2-3 days. (Often Sooner!)
At Duet- Get paid right away! We can cut you a check as soon as your item sells.
At Duet- Your item sells, you get paid with no fear of charge-backs.
How long before my item shows up on the website/floor?
Typically when we receive an item it takes about 2-3 days to show up on the website and on the floor (if not sooner!).
✸ Step 1: Authentication and Pricing
✸ Step 2: Your item is professionally photographed for our website.
✸ Step 3: The item is showcased in our store and ready for its new home!
Yes! When bringing clothing to sell, make sure clothing is cleaned, pressed, and on hangers.
How much will I get for my item?
Bags, 60%, other items typically 50%.
Each Duet experience is customized for you and your needs! We make sure you know what to expect before your item hits the floor.
How do I know what you priced my items at?
Any item you bring (with the exception of clothing) is posted on our website with its retail price and what we’re selling it for. That price will be the same price we discuss prior.
Will my items go on sale?
At the end of the season, we do mark down item prices. If this is not alright with you, please let us know.
How long do items take to sell?
Depending on demand, most items sell within the first 2 weeks of hitting the floor. We have a very anxious customer base that stalk our ‘Just In’ section of the website daily (sometimes hourly!) and when their perfect item hits, the phone is ringing and someone is flying through the door.
How when I know when it sold?
Once an item sells, we move it to the ‘Just Missed’ section of our website. We are also here to answer your calls and can inform you of updates to your account.
What if I change my mind?
No problem! Your item is yours until it’s sold. Just let us know and we’ll take it off the floor and website and have it here for you to pick up. No extra charges.
What happens if someone returns my item?
At Duet, all sales are final- so no need to worry about ‘chargebacks.’ We never take payment given to a customer back.
What happens if my item doesn’t sell?
If your item doesn’t sell, we leave what happens up to you. We either remove your items from the floor and return them to you, or we donate the item on your behalf. Your items will still have purpose and nothing gets thrown away.